HP OfficeJet 3830 Printer Offline

How to fix My HP OfficeJet 3830 offline to Online?

HP Officejet 3830 printer offline: Sometimes while giving printing commands you will be notified that “Hp 3830 offline” but you don’t know how to solve this issue. This is considered to be the most common issue that you will face while giving the commands. You can easily solve this error just by following some steps.

What does it mean when the “hp 3830 printer offline” error shows?

When you receive this notification, it doesn’t mean that your printer is broken or damaged. It is just that your printer cannot communicate with the device that sends printing commands.
If the printer is offline then it is not in the state to receive new printing jobs. So, it is advised to pause all the printing commands till the issue has not been fixed and not to give new printing commands. There could be several reasons that bring your “hp Officejet 3830 offline” offline.

NOTE:- If you are searching for a solution to fix the hp Officejet 3830keeps going offline, then just click and follow the step to get back online.

Reasons why “HP Officejet 3830 Offline”?

Corrupted or Outdated printer driver: Due to outdated or corrupted printer drivers “HP Officejet 3830 offline” error displays. To solve the error, you have to update the printer drivers or you can uninstall the current drivers and install the new ones.

Connection issue: If the printer is connected through USB connections, then check whether the USB is properly inserted or is there any breakage in the USB. Check if the ports are working properly.

If it is a wireless printer i.e., the printer is connected to the Wi-Fi then test it with a USB cable just to make sure that the printer is working or not.

Empty paper tray: While giving printing commands we should check whether the printer has appropriate paper in the paper tray. Due to an empty paper tray, the printer shows an offline error.

Changed Router password: At times we have changed the router password and forget to update it. Due to the wrong router password, the printer will not be able to connect to the printer.

Paper stuck in the printer: While printing sometimes the paper got stuck in the printer. Due to this, the status has been changed to paused or offline. To resume the printer you have to clear the paper jam.

Printer Setting: Due to wrong printer settings the “HP Officejet 3830 offline” and to bring the offline printer back online you have to change the settings.

NOTE:- If you are searching for a solution to fix the hp Officejet pro 8710 keeps going offline, then just click and follow the step to get back online.

How to get HP Officejet 3830 online from Offline?

There are numerous ways through which you can bring your “Hp Officejet 3830 offline” printer back online. We have listed some ways that can help you with some of the issues.

Check your network

If the printer is connected to the device through a USB cable, then check whether the cables were properly connected or not. Try to insert other cables in the port just to ensure that the port is working or not.

If it is a wireless connection then

• Restart the printer, wait for 10-15 seconds and then disconnect the power cord from the printer.
• Shut down the device.
• Connect the power cord to the printer and start the printer.
• Now disconnect the power cord from the wireless router.
• Wait for 10 – 15 seconds prior to reconnecting it.
• It may take time for the internet to come back.
• If it is done then “power” on the computer.
• Now through HP Smart software or through HP wireless setup wizard, connect the printer to the network.
• Now print a wires report just to ensure which connectivity issues still exist.
• Now find the report on the Wireless menu of the printer or in Network settings.

If the issue is still not solved then we have mentioned other ways with their steps as per the devices i.e., windows and Mac.

How to turn HP Officejet 3830 online on Windows?

Check printer status

At times, the “HP Officejet 3830 printer offline” error shows because “Use printer offline” mode is selected. To bring HP 3830 offline to online you have to disable this option.

How to disable “Use printer offline” mode?

• Go to the “windows icon”.
• Click on the “settings”
• Now click on the “Devices” option and head to the “Printers and scanners” section.
• Now from the printers list, right-click on the “HP 3830 printer”
• From the menu check if there is any checkmark on the “Use printer offline” option.
• If there is any checkmark then uncheck it.

Try to give printing commands and see if the printer is back online or not. If not then try the next method.

NOTE:- If you are searching for a solution to fix the hp Officejet pro 8720 printer offline, then just click and follow the step to get back online.

Set the printer as Default

If the printer keeps going offline on windows, then you should check whether it is set as default or not. If not then set “HP 3830 printer as default.

• Go to the search bar and search for “Control panel”
• Now from the control panel click on the “Devices and Printers” option.
• After that printer’s list will be displayed on the screen.
• If the printer has a green checkmark on it, that means it is set as default but,
• If there is no green mark then, right-click on the printer.
• From the options click on the “Set printer as default” option.
• Restart the device if required.

Troubleshoot Printer spooler

Sometimes the printer spooler has been stooped and due to that “hp 3830 printer offline” shows. To restart the printer spooler, you have to follow some steps.

• Go to the search bar and type “Run”.
• Type “Services.msc” and click “OK”.
• Now there will be a list of items displayed, Find “Print Spooler” from the list.
• Right-click on the “Print spooler” option and select “Stop” to pause the service.
• Now Type “C:\Windows\System32\spool\printers” to the printer’s folder and press “Enter”.
• Delete all the data from the “Printer folder” to clean the printing queue.
• Go back to the “Print Spooler” right-click on it and select the “Start” option to proceed.
• Now restart the device and check whether “hp 3830 printer offline” is gone or not.

Change Printer Port Configuration Settings

The “HP Officejet 3830 offline” issue can be solved by disabling the “SNMP” status. To disable it you have to follow the mentioned steps.

• Go to the “windows search bar” and type “Control Panel”.
• From the control panel click on the “Devices and Printers” icon.
• Right-click on the offline printer and select “Printer Properties”.
• Click on “change properties” from the general tab.
• Now open the “Port tab” and click on “Configure Ports”.
• When it is displayed then, untick “Enable SMNP status” and press “OK”.
• Click on “Apply” Now check if the printer status has been changed to online or not.

Delete printing commands

• Go to the “windows search bar” and type “control panel”
• From the “Control panel” click on the “Devices and Printers” icon.
• Printers list will be displayed after that.
• Right-click on the “HP Officejet 3830” printer
• Enter on “See what’s printing”.
• Click on the “printer” and
• Click on “Cancel all documents”.
• Press “OK” to confirm.

By following these steps your issue of “hp Officejet 3830 printer offline” on windows will be solved.

Windows Related Issue Help:
How to Fix HP OfficeJet 3830 Offline on Windows 10, 8, and 7?
how to get hp Officejet 3830 online on Windows?
Why my hp Officejet 3830 offline windows 10

How do I get my hp Officejet 3830 back online on Mac?

Remove and Re-add printer

How to remove the printer?

• Go to the “Apple Menu” which is on the right top corner of the screen.
• Select “System Preferences” from the menu.
• Click on the “Printers and scanners” option.
• Now select the “Hp Officejet 3830 printer”.
• Click on the “– “minus sign forward to the bottom left of the screen.
• Now click on the “Delete printer” option.

How to add a printer?

• To add “Hp Officejet 3830 printer” back
• Again, go to the “Printers and scanners” option from the “system preferences”.
• Now click on the “+” Add icon on the bottom left of the screen.
• Select the printer from the printers list and click “Add”.

Check printer Status

While giving printing commands make sure that the printer status is not paused if it is paused then resume it first.

How to unpause printer status?

• Go to the “Apple Menu”
• Click on the “System preferences”
• Press on the “Printers and scanners” icon.
• From the list of printers, double-tap on the “Hp Officejet 3830 printer”.
• If the status is shown paused then resume it.
• You can click on the “Resume button” to resume the printer.

Set the printer as the default

• On the Mac, go to the “Apple Menu” in the top right corner.
• Click on the “System preferences”
• Press on the “Printers and scanners” icon.
• Click on the “Hp printer”.
• Now click on the “Default printer” pop-up menu, which is displayed on the bottom.
• Choose the printer you want to set as default.
• If you want the default printer to be the one that you used last, then choose the last printer used from the list.

Delete old printing commands

• On the Mac, go to the “Apple Menu” in the top right corner.
• Click on the “System preferences”
• Press on the “Printers and scanners” icon.
• From the list displayed, Select the active printer.
• Click on the “Open print queue” option.
• Select and cancel the printing jobs.

Update printer driver

You can update printer drivers in 3 ways.

Through Apple software update

• Connect “Hp printer” to the Mac via USB cable, wireless connections, or WPS mode.
• Go to the “Apple Icon”.
• Click on the “System preferences”
• Press on the “Software Update”.
• Check whether the printer name is in the software list.
• Press on the “Update” button to update the printer drivers.
• If the printer’s name is not in the list, then proceed to the next method.

Update through “Manufacturer’s website”

• Visit the “Manufacturer website”
• Search for “drivers and software”.
• Select the recent version of “drivers”.
• Download the file to the Mac.
• Install the drivers to Mac.
• Run “Autorun.dmg file” after downloading.
• Continue to complete the process.
• If there is any error, uninstall the current printer driver and reinstall it.

Uninstalling and reinstalling the drivers

• On the Mac, go to the “Apple Menu” in the top right corner.
• Click on the “System preferences”
• Press on the “Printers and scanners” icon.
• Select the printer and click on the “– “icon to remove the printer (this will uninstall the drivers).
• Now Visit the manufacturer’s website and reinstall the updated drivers.

There are ways that can help you to bring “HP Officejet 3830 offline” back online on Mac.

NOTE:- If you are searching for a solution to fix the why is my hp officejet pro 6970 offline, then just click and follow the step to get back online.

MAC Related Issue Help:
How to Fix HP OfficeJet 3830 Offline on MAC
How to Fix Issue HP OfficeJet 3830 Printer Offline Error on Mac OS
How to Get HP 3830 Offline to Online on MAC Computers

NOTE:- If you are searching for a solution to fix the why is my hp 8600 printer offline then just click and follow the step to get back online.

Conclusion

If you are facing an issue where “hp Officejet 3830 printer offline” while giving the printing commands then you need not worry. You just have to follow the steps given and by following these steps you can easily bring your hp Officejet 3830 printer back online.

Related Search

• How do I get my hp Officejet 3830 back online?
• HP Officejet 3830 says offline.
• HP Office jet 3830 offline