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Solve: Zebra Printer Offline Mac

Zebra Printer Offline Error

Zebra Printer Mac: There are a whole lot of new and old Zebra printers on the market. They offer the users a great experience. But a widely known problem that exists with printers is that Zebra printer keeps going offline and lacks professionalism for business purposes.


Zebra Printer Offline Mac
Zebra Printer Offline Mac


The users find it quite difficult to fix the Zebra Printer Offline Mac error. But do not worry; we have come up with a solution for this. There are several troubleshooting steps that can help you discover the reason for Zebra Printer Offline Error.

We recommend the users refer to the below-mentioned troubleshooting steps for resolving the Zebra Printer Offline Mac issue.

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Why is my Zebra Printer showing offline on Mac?

If your zebra printer is offline, the first step that shall be performed is to detect why is your Zebra printer offline on Mac. The users shall be aware of the root cause behind the offline error so that they can target the issue and get back their Zebra printer offline to online.

There can be numerous reasons for your Zebra printer showing offline on Mac. We have mentioned some of the reasons that can cause your printer to go offline:

Reason 1: Connectivity Issues

If your Zebra printer is unable to establish a strong connection with your Mac device, then your printer has the obvious reason to show the Zebra printer Mac offline Error.

Your printer and Mac shall have a stable connection which will enable the printer to receive proper commands and function smoothly.

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Reason2: Printer Driver

The corrupted, non-updated or uninstalled printer driver can be the cause why your Zebra printer is offline. The users shall install the latest and the correct version of the Zebra printer Mac.

The printer drivers installed on the Mac device must be updated from time to time to stay updated with the latest version of the driver.

Reason 3: Pending Printing Jobs

The printer can display the Zebra printer offline error due to the fact that there are already many printing jobs pending. The queued-up jobs don’t allow the printer to receive further print commands and henceforth disrupt the online functioning of the Zebra printer.

Reason 4: Default Printer System

The Zebra printer Mac can go offline often if the printer is not set as the default printer in the settings. In this case, the command can be received by any of the printers and the Zebra printer can display the offline error.

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Reason 5: Incorrect Paper Feeding

The printing sheets jamming up in the Zebra label printer Mac can be one of the reasons for your printer to go offline. Therefore, the users shall make sure that the printer tray contains the correct size and properly inserted sheets.

Reason 6: USB Connectivity

Loose wiring between the Zebra printer USB and the Mac device may result in the Zebra printer offline Mac error. Therefore, to resolve the problem the users shall make sure that the printer and the Mac device are properly connected to each other.

How to fix Zebra Printer Offline Mac?

As we have already stated above that there can be various reasons for the printer to display the Zebra printer offline error. We have mentioned various troubleshooting steps that will help the users to resolve the Zebra printer Mac offline error.

The users can target the specific issue and follow the below-mentioned troubleshooting steps to resolve the issue:

Solution 1: Reset the Zebra Printer

The users can reset the printer by implementing the following steps:

  • To start the procedure, the users shall make sure that the Zebra printer is inactive.
  • When the device is turned on, unplug its power cord.
  • Also, disconnect the power cord from the outlet of the supply and wait for a few seconds.
  • After 1 minute reconnect the power cord with the outlet and the Zebra printer Mac.
  • Press the power button to turn it on, in case it does not turn on itself.
  • After the printer starts, the users can try printing the documents to check whether the Zebra printer offline issue has been resolved or not.

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Solution 2: Clear Printing Queue and Re-Add the Printer

Sometimes there are already so many pending printing jobs that don’t allow the printer to further receive the tasks and therefore display the Zebra Printer offline Mac error.

Clearing the pending printing jobs and re-adding the printer provides a fresh printing session for the printer. The users can perform the steps mentioned below to resolve the error:

  • Make sure that the Mac device is connected to an established network connection.
  • Go to the Apple Menu and navigate to System Preferences.
  • Press the Printers and Scanners (Print and Fax in older versions) option.
  • On the left-hand panel in the list of print queues, press the print queue you want to delete.
  • Choose the minus sign icon below the list to permanently delete the printing queue.
  • Now click the ‘+’ icon to add a new print queue.
  • Further a window containing all the printers directly connected to your Mac will appear.
  • Press the Zebra printer and wait for a few seconds till the conversation between the Mac and the printer occurs.
  • Press the Add button and once the printer gets added and starts appearing idle in the list of printers, the users can try printing something to check whether the Zebra printer offline error has been resolved or not.

Note: To resolve the Zebra Printer Offline Error on Windows, just tap the link and follow the steps.

Solution 3: Delete Other Printers

If the users see the same Zebra Printer listed on the Mac for multiple times, they can remove the unwanted items and keep a single printer showing idle. The users shall note that the idle status of the printer is highlighted green in color.

To delete the unnecessary printers, the users can implement the following steps:

  • Open the Apple menu and go to System Preferences.
  • Choose the Printers and Scanners option and open the list of printers in it.
  • The users can remove or delete the unwanted entries of the same printer by choosing them one by one and clicking the ‘-‘ icon shown on the bottom left.
  • Then configure the idle status printer as the default printer.
  • Finally, try to print something.
  • If the Zebra printer showing offline issue still persists, then the users can move to the other troubleshooting solutions.

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Solution 4: Reset the Printing System

Resetting the printing system will provide the printer with a new and fresh printing session. The users can reset the system by following the below-mentioned steps:

  • Open the Apple menu and choose System Preferences from the appearing drop-down menu.
  • Now, press the Printers and Scanners option.
  • Press the “Ctrl” key and simultaneously right-click in the printer list.
  • Choose the Reset Printing System option.
  • Press the ‘+’ icon and choose your printer to re-add it.
  • Otherwise, the users can click the “Add printer or scanner” option.
  • Select the Zebra printer from the list of printers and press “Add”.
  • Wait till the printer gets downloaded and installed.
  • Once the procedure is completed the users can resume their printing job.
  • The users can look for other troubleshooting solutions if the Zebra printer keeps going offline after resetting the system.

Solution 5: Printer Connectivity

The users shall ensure stable printer connectivity as the printer can often display the Zebra Printer offline Mac error if not properly connected. The users can ensure the connectivity in the following two ways:

USB Connectivity

  • Turn off the Zebra printer by pressing the power button on it and wait for a few seconds.
  • Unplug the USB connection to the device.
  • Turn on the printer and you will observe that the printer has started printing the queued-up documents and waiting for them to complete.
  • Wait for 5 to 10 seconds and reconnect the USB cable to the printer. The users shall ensure that the cable sits properly on the USB port of the Zebra printer.
  • In the case where it starts printing, wait till it completes before moving further.
  • Now you can try printing something to make sure that the Zebra printer is offline or not.

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Wireless Connectivity

  • Reboot the printer by turning it on and off simultaneously and wait till the printer becomes silent.
  • In the case where the printer’s connection does not come back after restarting the printer, try the same step for the router after closing all the activities going on the network.
  • To restart the printer router, unplug it from the source of power and wait for 8 to 10 seconds.
  • After that connect your router to the power socket, and wait till it establishes connectivity to the internet. The printer would display a light to indicate the internet connectivity.
  • Reboot the Mac device and wait for it to turn inactive.
  • After your device restarts, press the Apple icon and select the System Preferences.
  • Choose the Printers and Scanners option to open the list if printers installed on your Mac device.
  • If the users are able to choose their Zebra printers from the list of printers, then it conveys connectivity.
  • If the Zebra printer does not show up in the list of printers, then the network connection is responsible for displaying the Zebra printer offline Mac error.

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Basic Troubleshooting for Zebra Printer Offline Error

The users can try to fix the Zebra Printer Offline Mac by using these below-mentioned troubleshooting sequences:

  • Re-check all the cable connections between your Zebra Printer and the network router or your Mac depending on the source of connection. Ensure that all the cables are fitted perfectly and the printer has been turned on.
  • The users shall check the printer tray for any paper jams. The printer shall have enough sheets and all the sheets shall be aligned properly in the printer. The ink cartridge shall also be replaced if the need arises.
  • Open the Apple menu and choose System Preferences to install the available updates of the printer driver.
  • Go to the Apple menu and press restart from the drop-down menu.
  • Press the System Preferences in the Dock and choose Print and Scan. Double click your Zebra Printer from the list of printers if a yellow light appears next to the Zebra Printer. Now press Resume.
  • Open the document you wish to print and attempt printing it by press the “Ctrl + P” keys. Select the Zebra printer by choosing the Change button and choose the printer from the list and press Print.
  • By using the above-mentioned troubleshooting steps you will be able to resolve the Zebra Printer offline Mac error.

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In the article “Solve: Zebra Printer Offline Mac”, we have mentioned various reasons that your Zebra Printer keeps going offline. The users can target their specific issues and perform the troubleshooting steps for the same.

We hope that the above-mentioned troubleshooting steps and solutions were helpful to the readers to resolve the Zebra Printer offline error. For further complaints, the users can visit the official site of Zebra Printers.


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