Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions





How does We use product data collected with this service?

Fix Offline Printer


Example: "MFC 5055"





Canon maxify mb5020 Printer offline

Error printer offline on Canon Maxify MB5020:

The printing problems caused by the Canon Maxify mb5020 Printer Offline are visible. If printing has stopped on your Canon Maxify MB5020, try these troubleshooting steps.

  • Unless the printer is online.
  • Cancel printing on the Canon Maxify MB5020.
  • Start the printing process.
  • To reconnect to the Internet, unplug the Ethernet cable and plug it back in.

The USB Connectivity on My Canon Maxify MB5020 Printer Is Offline

  • Connect the power cord and switch on your Canon Maxify MB5020 printer.
  • Disconnect the USB cable from your Canon MB5020.
  • Enter the Computer’s, Configuration Menu.
  • Choose “Other Devices and Printers” from the menu.
  • Take off the table the Canon Maxify MB5020 printer.
  • Turn your computer back on.
  • Plug in the USB cable that came with the Maxify MB5020.

The Canon MB5020 Printer Cannot Establish a Wireless Connection.

The lack of a suitable printer driver on your computer is likely to blame if your Canon Maxify MB5020 printer is malfunctioning (Offline). Get the printer driver installed by following the on-screen prompts. To sum up.

  • Make sure your computer and wireless router are both active and ready to go before attempting to install the Canon Maxify MB5020 printer driver.
  • Verify that the laptop is linked to the same wireless network.
  • The Canon Maxify MB5020 printer needs to be turned on.
  • Get the printer software installed by following the on-screen prompts.

Problems Finding a Driver for Your Canon MB5020

If you are having trouble printing on your Canon Maxify MB5020, try the steps below.

  • Throw open the Quick-start driver.
  • Choose the “Scan Now” button.
  • Looks to see whether your machine has any additional drivers.
  • Choose “Update All” from the menu.
  • At that point, your computer’s drivers will automatically update.
  • Next, Power down the Canon Maxify MB5020 printer and the wireless router.
  • Afterward, unplug the computer and turn off the power.
  • Please hold on a minute.
  • After that, activate the computer, the Canon Maxify MB5020 printer, and the wireless router.
  • Make sure the wifi connection on your MB5020 printer is active.
  • Verify that the software for the Canon Maxify MB5020 printer is up to date.
  • This procedure will correct the printer driver.
« »

Printer Helpdesk (Toll Free)