Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions

How does We use product data collected with this service?

Fix Offline Printer

Example: "Envy 5055"

HP DeskJet 2723e Printer Offline on Mac

The frustration of encountering the ‘HP DeskJet 2723e Printer Offline on Mac’ message is a common woe for many users. In this guide, we’ll delve into the reasons behind this issue and provide a comprehensive troubleshooting approach to bring your printer back online.

HP DeskJet 2723e Printer Offline on Mac

Understanding the Offline Status

Printers may go offline due to various reasons, such as connectivity issues, outdated drivers, or conflicts with other devices. Understanding these triggers is the first step towards resolving the problem effectively.

Troubleshooting Step 1: Check Hardware Connections

Before delving into software solutions, ensure that all hardware connections are secure. Loose cables can often be the culprit behind the offline status.

Troubleshooting Step 2: Verify Power and Wi-Fi Connection

Confirm that your printer is powered on and connected to the Wi-Fi network. A stable connection is crucial for seamless printing.

Troubleshooting Step 3: Set the Printer as Default

Make sure the HP DeskJet 2723e is set as the default printer on your Mac. Sometimes, a different default printer can lead to offline issues.

Troubleshooting Step 4: Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can contribute to offline problems. Learn how to update or reinstall drivers for a smooth printing experience.

Troubleshooting Step 5: Clear Print Jobs Queue

Address potential conflicts by clearing the print jobs queue. Lingering print jobs can interfere with the printer’s functionality.

Troubleshooting Step 6: Restart Print Spooler Service

Discover how restarting the print spooler service on your Mac can resolve offline issues and enhance printing performance.

Troubleshooting Step 7: Firewall and Antivirus Settings

Check if your firewall or antivirus software is hindering the printer’s connection. Adjust settings to ensure compatibility.

Advanced Troubleshooting: Network Issues

For more complex network-related problems, explore advanced troubleshooting techniques to pinpoint and resolve connectivity issues.

Seeking Help: HP Support and Community

If the issue persists, leverage HP’s support resources and community forums. Sometimes, a collective knowledge base can provide valuable insights.

Preventive Measures: Regular Maintenance

Implementing regular maintenance practices can prevent your HP DeskJet 2723e from going offline in the future. Stay proactive to ensure a seamless printing experience.


In this troubleshooting guide, we’ve covered various steps to tackle the HP DeskJet 2723e Printer Offline issue on Mac. By understanding the causes and following the outlined solutions, you can ensure your printer stays consistently online.

« »

Printer Helpdesk (Toll Free)