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Fix Offline Printer


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HP OfficeJet Pro 6978 Offline but turned on

How to fix HP OfficeJet Pro 6978 offline to Online?

STEPS: Fix Printer Offline To Online

Hp Officejet pro 6978 offline: If you are facing a hp 6978 offline error and wanted to know the reasons and the steps to fix the error then you have to read the article and follow the instructions given. The error might be due to technical issues you have to first know the problem and then try to solve it.

So read the article and solve the issue.

HP OfficeJet Pro 6978 offline
HP OfficeJet Pro 6978 offline

Why does my hp Officejet pro 6978 says offline?

If your printer is saying an offline error this means that there is a communication error between the printer and the device to bring the HP Officejet pro 6978 back online you have to first detect the problem.

Also read:- How to fix HP Officejet 200 standalone

HP Officejet Pro 6978 troubleshooting steps

You can bring HP Officejet pro 6978 back online by performing these basic troubleshooting steps.

Step 1: Turn off the hp 6978 printer.

Step 2: Wait for 10 to 15 seconds and disconnect the power cords too.

Step 3: Now turn off the computer as well.

Step 4: Reconnect the power cords again and restart the printer.

Step 5: If the printer is connected through the wireless connection, then restart the router.

Step 6: Turn on the computer.

Step 7: Try to give printing commands if it prints then you are good to go and if it remains offline then proceed to the next step.

NOTE:- If you are looking for a repair on how to get hp Officejet 5255 online, just click and follow the steps to re-connect.

how do I get my hp Officejet pro 6978 back online on Windows?

Solution – 1 Set hp 6978 printer as default

Step 1: Press the “Windows icon” along with the “R” key from the keypad.

Step 2: This will open the “run dialog”.

Step 3: Type “Control” under “run dialog”.

Step 4: Press “Enter” to open the control panel.

Step 5: In the control panel choose “Devices and Printers”.

Step 6: In the printer’s menu, search for hp 6978 printer.

Step 7: Right-tap on the “Hp 6978 printer”.

Step 8: Select “Set as default” printer from the menu.

Step 9: Press “Yes” to proceed.

Step 10: If there is a tick mark on the “Hp 6978 printer” that means that the printer is set as default.

Worth your time:- HP Officejet Pro 6968 Printer says Offline

Solution – 2 Remove printing jobs

Step 1: Press the “Windows icon” along with the “R” key from the keypad.

Step 2: This will open the “run dialog”.

Step 3: Type “Control” under “run dialog”.

Step 4: Press “Enter” to open the control panel.

Step 5: In the control panel choose “Devices and Printers”.

Step 6: In the printer’s menu, search for hp 6978 printer.

Step 7: Right-tap on the “Hp 6978 printer”.

Step 8: Choose the “See what’s printing” option from the menu.

Step 9: Open the printer menu from the top and tap on the “Open as administrator” option.

Step 10: Open the printer menu again and tap on “cancel all documents”.

Step 11: Confirm the cancellation by tapping on the “Yes” option.

Step 12: Now try to give new printing commands and check if the “hp Officejet pro 6978 offline” is solved or not.

Also consider:- hp officejet pro 6830 Stuck

Solution – 3 Manually bring the printer online

Step 1: Press the “Windows icon” along with the “R” key from the keypad.

Step 2: This will open the “run dialog”.

Step 3: Type “Control” under “run dialog”.

Step 4: Press “Enter” to open the control panel.

Step 5: In the control panel choose “Devices and Printers”.

Step 6: In the printer’s menu, search for hp 6978 printer.

Step 7: Right-tap on the “Hp 6978 printer”.

Step 8: Choose the “See what’s printing” option from the menu.

Step 9: Open the printer menu from the top and tap on “Open as administrator” if the “use printer offline” is greyed out.

Step 10: Open the printer menu again and tap on the “Use printer offline” option.

Solution – 4 Update printer drivers

Step 1: Press the “Windows icon” along with the “R” key from the keypad.

Step 2: This will open the “run dialog”.

Step 3: Type “Control” under “run dialog”.

Step 4: Press “Enter” to open the control panel.

Step 5: In the control panel choose “Device Manager”.

Step 6: Search for the “Printers” option and double tap on it.

Step 7: Find “Hp 6978 printer” from the list and right-click on the option.

Step 8: Tap on “Update driver” from the options.

Step 9: From the options choose “Search automatically for drivers”.

Step 10: This will automatically update the printer drivers and if the drivers were not updated then

Step 11: Visit the manufacturer’s official website and download the latest printer drivers.

Step 12: Reinstall the new printer drivers in the device.

Also worth your time:- HP Officejet 6600 Printer says offline

Solution – 5 Reinstall printer driver

How to remove the printer?

Step 1: Press the “Windows icon” along with the “R” key from the keypad.

Step 2: This will open the “run dialog”.

Step 3: Type “Control” under “run dialog”.

Step 4: Press “Enter” to open the control panel.

Step 5: In the control panel choose “Devices and Printers”.

Step 6: In the printer’s menu, search for hp 6978 printer.

Step 7: Right-tap on the “Hp 6978 printer”.

Step 8: From the options choose “Remove device”.

Step 9: Tap on the “Yes” option to remove the printer from the device.

How to add it back?

Step 1 Right-click on the “Windows” icon.

Step 2: From the options, select the “Settings” option.

Step 3: From the options, select the devices option.

Step 4: Go to the “Printers and scanners” option from the left.

Step 5: Under printers and scanners” select “+Add a printer or scanner option

Step 6: It will search for the printer, after that choose that printer from the list.

NOTE: If you’re looking for a way to get back online hp 6960 printers offline, just click and follow the steps to get back online.

Windows Related Help:
How to Fix HP OfficeJet Pro 6978 Printer is Offline on Windows 10, 8, 7
How to Fix Issue hp Officejet pro 6978 keeps going offline Status Error on Windows Computers
How to Get HP OfficeJet Pro 6978 Offline to Online on Windows 10

NOTE:- If you are searching for a solution to fix the hp 8610 printers offline then just click and follow the step to get back online.

How to get hp Officejet pro 6978 online on Mac?

Solution – 1 Reset the Mac printing system

Step 1: The users need to tap on the “Apple menu”.

Step 2: Now select “System preferences” from the list.

Step 3: Choose the “Printers and scanners” icon from the options.

Step 4: Right-tap on the printer’s window.

Step 5: Tap on the “Reset printing system”.

Step 6: Click on “Reset” to confirm.

Step 7: Now you are asked to enter the “Administrator’s name and password”.

Step 8: Click “OK” to complete the reset process.

Step 9: Once the printing system gets reset you can add the printer back.

Solution – 2 HP Smart Diagnose and Fix app

Step 1: Download the HP Smart Diagnose and Fix app from the Mac app store.

Step 2: Choose the “Printers” option.

Step 3: Select the “Diagnose & Fix” option.

Step 4: Tap on the “Start” option to continue.

Step 5: This will start the analysis and it will take some time to finish the process. Don’t make interruptions in the process.

Step 6: After the analysis is over it will show the results after that you can either press “Done” or choose “Test Print”.

Worth your time:- HP Officejet Pro 8610 says Offline

Solution – 3 Reinstall the printer

How to uninstall the printer?

Step 1: The users need to tap on the “Apple menu”.

Step 2: Now select “System preferences” from the list.

Step 3: Choose the “Printers and scanners” icon from the options.

Step 4: Select the “hp 6978 printer” from the list.

Step 5: Tap on the “Minus” icon.

Step 6: Click on the “Minus” sign to remove the printer.

Step 7: Tap on the “Delete printer” option.

Step 8: Press “Yes” to complete the deletion process.

How to add the printer?

Step 1: Navigate to the “Printers and scanners” menu.

Step 2: Click on the “+” plus icon to add a printer.

Step 3: After that from the list select the “hp 6978 printer” option.

Step 4: After that, the printer is added back to the device.

NOTE:- If you are looking for a repaired hp Officejet 6600 printer offline, just click and follow the steps to re-connect.

MAC Related Help:
How to Fix HP OfficeJet Pro 6978 Offline on MAC
How to Fix Issue HP OfficeJet Pro 6978 Printer Offline Error on Mac OS
How to Get HP OfficeJet Pro 6978 Printer Offline to Online on MAC Computers

Related Search:

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