Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions

How does We use product data collected with this service?

Fix Offline Printer

Example: "Envy 5055"

HP 8025e Printer Offline Windows 11, Mac

HP 8025e Printer Offline Windows 11, Mac- There is a problem with the HP 8025e printer’s connection to the computer if the printer cannot print. Even when the printer is online, it sometimes gives the impression that your HP Officejet pro 8025e printer is offline.

This typically occurs after a network administrator resets the password for the wireless network, installs a new router, or modifies the printer’s IP address. Verify that the network to which you have connected your computer or mobile device also connects to the HP Officejet Pro 8025e series printer which is offline.

hp 8025e printer offline

Resolve the issues with HP Officejet Pro 8025e Printer Offline (Windows 11, 10)

  • It’s best to start by uninstalling the HP 8025e printer from your system.
  • The HP Officejet 8025e Series printer drivers should be removed.
  • Turn the printer back on and reconnect it to the wireless network.
  • It’s imperative that both the computer and printer be connected to the same wireless network.
  • To add a printer or scanner, select Device Settings -> Printers & Scanners -> Add a printer / Scanner.
  • Just pick one of these possibilities. The printer I want isn’t even an option.
  • The ‘Find a printer by other choices‘ window opens.
  • Select add a printer by typing in its TCP/IP address or hostname.
  • On the subsequent page, type the IP address of your printer, such as or 10.0.015.
  • The wireless printer will be found by Windows, and the newest drivers will be automatically installed.
  • Your HP Officejet pro 8025e series printer will go from offline to online once you’ve printed a test page.

Troubleshooting Take note that your HP Officejet Pro 8025e printer should be back online from offline after doing these instructions. But, if you’re not very tech-savvy and are having trouble with either Windows or the Network, don’t be shy about contacting our technical support team.


I’m sorry to hear that the printer is showing you a “Printhead not Detected” or “Missing” error occurred.

Reset the printer (HP OfficeJet Pro 8025e Printer Offline)

  • The printing device must be reset.
  • The error notice might be removed by restarting the printer.
  • Turn off the printer’s power source while the printer is running.
  • Take the plug out of the wall.
  • Keep waiting for a minute and a half.
  • Power the printer back on by plugging its power cord back into an electrical socket.

You can reinsert the printhead many times (HP OfficeJet Pro 8025e Printer Offline)

  • It is possible trying reseating the printhead up to three times can clear the error notice.
  • Slide the door open to insert or replace the ink cartridges.
  • Stop what you’re doing and wait for the carriage to stop moving.
  • Pull the plug from the back of the printer to turn off the electricity.
  • PLEASE NOTE: The printer must be unplugged from power before any servicing can be performed.
  • Raise the carriage latch, raise the printhead a fraction of an inch, drop it back into the carriage, wiggle it left and right, and then lower the carriage latch to lock the printhead in place.
  • Do not leave the ink cartridge door open.
  • Check the printer’s display for an error message after reconnecting the power cord to the back of the machine.
  • Even after installing the printhead, you may still see an error message. Reseat the printhead up to three times if the problem notice continues.
« »

Printer Helpdesk (Toll Free)