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Fix HP OfficeJet Pro 8710 Offline
By Roger Mick 0 Comments
Fix HP OfficeJet Pro 8710 Offline
HP OfficeJet Pro 8710 Offline: The HP OfficeJet Pro 8710 printer is not the latest model of the HP printers but is still owned by many users due to its availability and affordable price. The printer provides the users with all the printer-related requirements.
Apart from its features, the users have often complained about the HP OfficeJet Pro 8710 Offlineproblem which is quite frustrating for them. To resolve the HP 8710 offline issue, the users need to know the basic reasons and causes of the error and the various solutions to resolve the error.
To know the causes and the troubleshooting steps to fix the HP OfficeJet Pro 8710 Offline error the users can refer below.
Causes of the HP OfficeJet Pro 8710 Offline Error
Receiving the “HP OfficeJet Pro 8710 Offline” error message is quite annoying for the users as it prevents us from printing anything. It can be a tedious job for non-tech users to get the HP 8710 printer offline to online. The basic question that arises among the users is “Why is HP OfficeJet pro 8710 offline?”
There can be numerous reasons for your printer to go offline suddenly and leave you wondering what went wrong to cause the HP 8710 printer offline error. We have mentioned below the possible reasons for the error.
Reason 1: USB Connection
The users shall check their printers for a stable USB connection. A loose USB connection can be the reason why your HP OfficeJet Pro 8710 keeps going offline.
Reason 2: Printer Driver
The users need to keep a check on the printer drivers. Any misconfigurations or the out to date printer driver can lead to HP OfficeJet Pro 8710 offline error.
Reason 3: Printer Job
Due to multiple commands, the printing job gets stuck in the queue due to which your HP OfficeJet Pro 8710 says offline.
Reason 4: Network Problem
The printer shall be connected to a stable network connection so that it could receive printing commands right on time. An unstable network connection can cause the HP 8710 printer offline error.
If the users find any of the above factors positive, they shall perform the troubleshooting steps to fix the HP OfficeJet Pro 8710 offline error to resolve the issue.
Troubleshooting Steps for HP OfficeJet Pro 8710 Offline Error
There are some basic steps the users can perform and help in getting HP 8710 printer offline to online. The troubleshooting steps are basic and easy for even non-tech users. The users just need to perform the following steps:
Restart the HP OfficeJet Pro 8710 printer.
Now, look for a wireless blue light. If the light is solid blue then the printer is connected with a wireless connection.
If the light starts blinking, then go to the Router and just press the WPS button for about three to five seconds.
Once the blue light on your printer becomes solid, the users can navigate to the Control Panel and Add a Device.
Complete the procedure and bring the HP 8710 printer offline to online.
Now you can try printing from your print and you are good to go.
If you are unable to bring your HP 8710 offline to online through the above-mentioned troubleshooting steps, the users can look at the other solutions to resolve the issue.
How to get HP OfficeJet Pro 8710 back Online?
The answer to your question “How to get HP OfficeJet Pro 8710 Online?” lies here. The process to bring your HP 8710 offline to online is an easy process. Little technical knowledge can help you bring the printer back online.
We have listed here some troubleshooting steps that can be followed by the users to bring their HP printer online.
Method 1: Reset the Printer
The users can reset their printer which helps in restoring the lost connections between your device and the printer. The below-listed steps can be implemented for bringing the HP OfficeJet Pro 8710 Offline to online:
Initially, start with turning Off your HP OfficeJet Pro 8710 printer.
Wait for 10 to 15 seconds and then disconnect your printer from the connected device.
After disconnecting, shut down your device also.
Wait for a few seconds and then, reconnect the cable to the HP printer and turn on the printer.
If your printer is connected to a wireless network then you need to restart the printer router as well.
Now, turn on your device.
Try printing something to check whether the issue of HP OfficeJet Pro 8710 Offline issue has been resolved and if the printer is working properly.
If the printer is still unable to print anything, it means that the HP 8710 printer offline issue still persists. Then you need to move to the next step.
Method 2: Printer Driver Update
The old and outdated printer drivers are the cause of the HP Officejet Pro 8710 offline error. It can be said that if the printer driver installed against your HP printer is corrupted or out of date, then the printer will surely show as offline and would not be able to perform the printing functions easily.
It is very crucial to install the latest version or to keep the printer driver up to date for the smooth functioning of the printer. To install the latest printer driver on your device, just follow the steps below:
Start the process by deleting or uninstalling the older version of the driver from your device.
After uninstalling the driver, shut down your device and start it again after a few seconds.
Now, visit the official website of HP.
Enter your specific model, HP OfficeJet Pro 8710, in this case.
Download the file by clicking it once.
To finish the setup, select the connection possessed by your printer, USB, or a wireless connection.
Try printing a document to verify whether the HP 8710 printer offline error is resolved or not.
If not then move on to the next solution.
Method 3: Default Printer Settings
The printer often tends to show the HP OfficeJet Pro 8710 Offline error when your printer is not set as the default printer on your device for printing anything. Check your printer settings now and if the printer is not checked as the default printer, check it now by following the listed steps:
Go to the Control Panel Window on the desktop.
Visit the Settings section and navigate to the Devices and Printers option.
Now browse and check your specific printer model, in this case, HP OfficeJet Pro 8710.
Right-click the printer icon and check your printer as the default printer by selecting the “set as the default printer” option.
Test the printer by printing a test page to check if the HP 8710 printer offline is back online or not.
If the HP 8710 offline error still persists then you can check out the other options.
Alternative Steps for HP OfficeJet Pro 8710 Offline
If the above-mentioned troubleshooting steps don’t work for you, you can try these below-listed steps to overcome the HP OfficeJet Pro 8710 offline error.
Firstly, Turn on the device that is connected to your HP OfficeJet Pro 8710 printer.
Open the Control Panel window on your device and navigate to the Devices and Printer option.
Check whether your HP printer is selected as the default printer or not.
If your printer is already selected as the default printer in the settings, then press the “see what’s printing” option to check the pending printing documents.
Another window can be seen appearing on the screen.
Further, make sure that the “pause printing” and “use printer offline” options are unchecked.
After a couple of seconds, you will be able to see your printer would automatically turn online.
You can print a document to check that your HP 8710 printer offline has turned online.
Prevention of HP OfficeJet Pro 8710 Printer Offline
We have mentioned some troubleshooting steps that would help you to prevent the HP OfficeJet Pro 8710 Offline error to occur again. The users shall follow the listed steps for the prevention:
First of all, reboot your Hp printer by turning off your printer and waiting for a few minutes before turning it on again.
Make sure that the HP printer and your device are well connected to each other and have a stable connection.
The light behind your printer displays the status of your printer. If the printer displays a light green light, it means that the printer and the device are properly connected to each other.
The users shall also make sure that the device you are working with has the “Manage Printer” rights.
Install the latest printer driver on your system from the official HP website and keep updating it from time to time for the smooth functioning of the printer.
In the above article “Fix HP OfficeJet Pro 8710 Offline” we have mentioned all the possible causes and the numerous troubleshooting steps to fix the HP OfficeJet Pro 8710 printer offline error. The users can follow the above-discussed steps in order to resolve the HP 8710 offline error.
The users can check for the reason or the cause of the error and work on the problem by following the troubleshooting steps mentioned above and voila the users can start printing again.
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