HP Deskjet 3700 Printer Offline

How to fix and Bring Back HP Deskjet 3700 Printer Offline to Online?

Hp Deskjet 3700 printer offline: Imagine while working in the office or home and you need to print important documents and all of sudden you notice that the “Hp Deskjet 3700 says offline”. This error is amongst the most common errors which may occur without any obvious reason.
There could be several factors responsible for this error, there might be some technical issue, poor connectivity, faulty drivers, etc. to fix this you have to first find the reason behind the error.

Why is hp Deskjet 3700 offline?

If the printer is showing an offline error that means that the printer is not in a state to take new printing jobs and process them. This is due to connectivity, hardware or software-related issue, settings error, etc.

It is advised not to send more printing commands, and if there are printing commands in the queue then cancel or delete them first.

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Reasons why is my Hp Deskjet 3700 offline?

Reason 1: Connection

If the printer is connected through the USB cable then check whether the USB has been connected properly or if there is a default in the ports or in the cables.
If it is a wireless printer then check the internet connection. If the internet is working properly then check if the printer and computer were connected to the same wi-fi, if not then connect them to the same wi-fi.

Reason 2: Paper Jam

While processing our printing jobs sometimes paper got stuck into the printing queue and that caused “hp Deskjet 3700 series offline”. To bring the hp deskjet 3700 offline printer back online you have to remove the paper from the printer queue.
Full printing queue: If the printer is full of unwanted commands, then it will not take new printing commands. To print new printing commands, you have to clear the old ones first.

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Reason 3: Empty paper tray

While printing if the printing tray is empty then the “hp 3700 printer offline” error displays on the screen. To remove the error, you have to fill the tray and if the tray has enough papers, then check if they were aligned properly or not.

Reason 4: Printer Paused

If the printer status has been set to pause then it will not take printing commands and shows an offline error. To fix this error you have to change the printer status to unpause.

Reason 5: Sleep mode

At times, the printer is unused for a long period of time which cause the printer to go into sleep mode, and due to that, it shows an offline error. To fix this error you have to adjust the power and sleep settings.

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Basic troubleshooting methods – how to turn hp Deskjet 3700 online?

Solution1: Restart the printer and the Router

• Turn off the printer.
• Disconnect the power cords.
• Turn off the device from which the printing commands were given.
• Connect the power cord to the printer and turn it on.
• Disassemble the power cord of the wireless router
• Wait for 20 to 30 seconds.
• Now reconnect the cord to the router.
• Now turn on the device.
• Place the printer inside the range of the router.

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Solution 2: Check connectivity

• If the printer is disconnected from the device, then it may go offline.
• If the printer is connected via cables, then check if the cables were properly connected. Try to connect the USB to other USB ports.
• If it is connected to the wi-fi make sure that the internet is working properly and both the devices were connected to the same wi-fi. You can also switch to USB cables which means try to connect the printer through USB cables just to make sure that it is working.

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How to Fix Hp deskjet3700 series offline error?

Method 1: Disable “ Use printer offline”

If the printer shows an offline error, then you should check printer status and if “Use printer offline is selected then you have to deselect the option.

How to check printer status?

• Before doing any step just reboot the printer and wait for it to finish rebooting.
• Turn on the computer and go to the “Windows” menu.
• Search for “Control panel”.
• Under the control panel search for “Devices and printers”
• The printer’s list will display on the screen.
• Right-click on the “Hp printer”.
• Choose the “see what’s printing” option.
• Select the printer and check if there is a tick mark on the “Use printer offline” icon.
• If there is any mark then unmark it by clicking on it.

Now give printing commands to check if the “hp 3700 printer offline” error has been solved or not.

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Method 2: Run printer troubleshooters

A printer troubleshooter is an in-build tool that can find and fix problems regarding printing on the windows. So run the printer troubleshooter and try to fix the issue.

How to run a printer troubleshooter?

• Click on the “Windows icon” from the keypad.
• Go to the “Settings”.
• Click on “Update and security”.
• Click on the “troubleshoot”.
• Choose the “Additional troubleshoot” option.
• Select the “Hp printer”
• Tap on the “Run the troubleshooter” icon.

After troubleshooting, if it analyzes any issue then it will recommend appropriate methods.

Method 3: Restart the print spooler

A print spooler is an application that administers the printing jobs sent from a device to a printer. If the “printer spooler” service has been stopping then it can cause “hp Deskjet 3700 printer offline”. To fix it you have to restart the printer spooler service.

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How to start printer spooler service?

• Right-click on the “Windows icon or start” button.
• From the list select “Run”
• Enter “Services.msc” in the box and press “OK”.
• From the list search for “Printer spooler”
• Right-click on the option and select “Stop”
• Type “C:\Windows\System32\Spool\Printer” on the address bar from “Windows file explorer” and press “OK”.
• Now from the printer folder delete all the files to clear the printing queue.
• After that, again go to the printer spooler and right-click on the option.
• From the list click on “Start” to resume the service.

Now restart the device and check whether the “hp printer offline” issue is solved or not.

Method 4: Remove and reinstall the printer.

If anything doesn’t work then the best solution is to remove the printer from the device and then reinstall it. By doing this the printer can get back online.

How to Remove printer?

• Click on the “Start” icon.
• Go to the settings.
• Click on the “Devices” option.
• Now select “printers and scanners” from the options.
• From the list of printers click on the “Hp printer”
• Click on the “Remove printer” option.
• Press “Yes” when the confirmation notification displays.

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How to re-add the printer?

• Click on the “Start” icon.
• Go to the settings.
• Click on the “Devices” option.
• Now select “printers and scanners” from the options.
• Click on the “Add a printer or scanner” option.
• Wait till it finds nearby devices.
• After that from the list choose the printer, you want to add.
• Now select “add device”.

Method 5: Clear printing jobs

Sometimes the printer queue got stuck with the old commands which failed to print due to some reasons. For that, you have to clear those printing commands to fix the error.

How to Clear printing commands?

• Click on the “Start” icon.
• Go to the “Control panel”
• Click on the “Devices and Printers” option.
• From the list, right-click on the “Hp printer”
• Choose the “See what’s printing” icon.
• Select the printer and choose “cancel all pending documents”.
• Restart the device as well as the printer.

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Method 6: Change printer port configuration set-up

If the Hp printer is showing an offline error then it can be solved by disabling the “SNMP status” in the wireless printer port configuration set-up.

How to Disable SNMP status?

• Click on the “Start” icon.
• Go to the “Control panel”
• Click on the “Devices and Printers” option.
• From the list, right-click on the “Hp printer”
• Choose printer “properties”.
• Click on the “change properties” from the General tab.
• Click on Configure Ports from the Ports tab.
• When the port configuration dialog is shown, untick “Enable SMNP status” and press “OK”.
• Click on “Apply” to administer the settings.
• Now check if the “Hp Deskjet 3700 offline” error has been solved or not.

Also read:- XEROX PRINTER NOT RESPONDING

Windows Related Help:
How to Fix HP Deskjet 3700 Printer Offline on Windows 10, 8, 7
How to Fix Issue HP Deskjet 3700 Printer offline Error on Windows Computers.

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Conclusion:

If you are also facing the “hp Deskjet 3700 printer offline” issue and wanted to know “how to turn hp Deskjet 3700 online” then follow the steps mentioned above.

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