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Xerox Printer Offline ⚠️ Windows 11,10

Xerox Printer Offline ⚠️ Windows 11,10: Xerox printer offline: Xerox printers were on top due to their advanced features like wireless printing, printer quality, etc. But sometimes while printing documents it displays a Xerox printer offline error. This issue is among the most common issues and you might be wondering how to resolve this issue.
In this article, we have mentioned all the reasons why bring printers offline along with their solutions.

Xerox printer is offline
Xerox printer offline


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Why is xerox printer showing offline windows 10?

Xerox printer goes offline due to a communication glitch between the printer and the device to some external factors. In this case all the printer is not responding to printing commands given through the device. There could be several reasons responsible for this.

Reasons Why Xerox printer offline?

There were several reasons responsible for this we have listed some of them.

Reason 1:Default settings

Sometimes wrong printer default settings have been selected by the users this might be a reason which brings “Xerox printer offline windows”. To resolve this, you have to select the “Xerox printer” as default.

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Reason 2: Faulty drivers

At times due to faulty printer drivers, our printer shows an offline error. To bring the printer back online you have to reinstall the printer drivers and then reinstall it.

Reason 3: Wrong Cartridge installed

Xerox printer shows an offline error due to a faulty cartridge installed or an empty cartridge. To fix this error you have to change the cartridge or refill it if the error was found in the cartridge.

Reason 4: Broken USB cables

If the USB cable is broken or of poor quality then it is of no use it creates a problem while connecting the printer with the device. In this case, you have to change the USB cable to bring the Xerox printer back online.

Reason 5: Connection

This is the most common reason that brings your printer offline, check the connection between the printer and the device. Check all the USB cables associated with the printer. If the error is not with the cables then try to switch the cable to another port of the computer.

In the case of wireless printers check the network settings under the printer and scanners section of the device.

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Basic Troubleshooting Steps: xerox printer offline fix windows 10

Solution 1: Check Connection

Check all the USB cables which are connected to the printer and device. Make sure that they are properly plugged in and also check for any physical damage to the USB.

If it is a wireless printer then check its connectivity.

Moving further, check the internet connection if it is working properly or not. Check that the same wi-fi is connected to the printer and the device.

At last, try to switch connecting methods, as if the printer is connected to wi-fi then try to connect it with a USB cable and if it is connected to a USB, then try to insert the USB in different ports.

Solution 2: Restart the printer and Device.

Step 1: Turn off the printer and the Device.

Step 2: Unplug the printer’s power cords, wait for 30 to 40 seconds, and plug it back.

Step 3: Now wait for the printer to start properly.

Step 4: After turning on the printer now power on the device.

Step 5: Now check if the printer is back online or not.

How to fix Xerox printer offline windows 10?

Method – 1 Change printer settings

Step 1: Go to the windows “Taskbar”.

Step 2: Search for “Control Panel”.

Step 3: Under “Control Panel”, click on “Devices and printers”.

Step 4: From the list of printers, right-click on the “Xerox printer

Step 5: Check if there is any checkmark on the “Use printer offline” option.

Step 6: If there is any checkmark, then uncheck it.

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Method – 2 Clear printer spooler.

Step 1: Restart the printer first.

Step 2: Click on the search bar and type “run”.

Step 3: Type “services.msc” in the run box.

Step 4: Press “OK” to proceed.

Step 5: From the list, Find the print spooler.

Step 6: Right-click on the print spooler option.

Step 7: From the options, click on the “Stop” option.

Step 8: Press the Windows icon along with the “E” key on the keyboard.

Step 9: Open “C: WindowsSystem 32SpoolPrinters” folder path.

Step 10: Now press “ctrl + A” this will select all the files in the folder.

Step 11: Now press “Delete” on the “Keypad”.

Step 12: Now again navigate to the “Print Spooler”.

Step 13: Right-click on the print spooler.

Step 14: From the options Click on “Start” to resume the printer spooler service.

Step 15: Restart the device.

Now check if the xerox b210 offline has been solved or not. If not then proceed to the next solution.

Method – 3 Run printer troubleshooter

Step 1: Click on the “Start” button.

Step 2: Go to the “settings”.

Step 3: Click on “Update and Security”.

Step 4: Tap on the “Troubleshoot” option.

Step 5: Select the printer and click on “Run the troubleshooter”.

It will help you to resolve the “Xerox printer offline” issue and you can bring the printer back online.

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Method – 4 Uninstall and reinstall the printer

If nothing works then what’s better than removing the printer from the device and then adding it again. It is a simple process and it can easily bring printers back online.

How to remove the printer?

Step 1: Unplug the printer first.

Step 2: On the device, click on the “Start” button.

Step 3: Click on the “Start” button.

Step 4: Go to “devices”.

Step 5: Click on the “printers and scanners” option.

Step 6: Select “Xerox printer

Step 7: Click on the “Remove device” icon.

Step 8: Press “OK” on the confirmation message.

Step 9: Plug in the printer, and add it back to the device.

How to add a printer?

Step 1: Navigate to “Printers and scanners” from the devices menu.

Step 2: Click on the “Add printers and scanners” option.

Step 3: Find your printer, from the list of printers.

Step 4: Click on “Add a printer”.

Method – 5 Install the latest updates.

Step 1: Go to the “Settings

Step 2: Click on the “Update and security” menu.

Step 3: Now click on “Check for Updates”.

By following these steps, all the pending updates will be resumed and your system will be updated and you will resolve the xerox b210 printer offline issue.

Method – 6 Set printer as default

Step 1: Go to the “Start” button.

Step 2: Find the “control panel

Step 3: Under “Control panel” search for “Devices and printers

Step 4: Tap on “Devices and printers”.

Step 5: Under the printers section, Right-click on the Xerox printer.

Step 6: From the list click on the “Set as default” option.

Step 7: Press “OK” on the confirmation.

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Method – 7 Disable SMNP

Step 1: From the start icon, search for “control panel

Step 2: Under the control panel, click on the “Devices and Printers” option.

Step 3: From the list of the printers search for “Xerox printer”.

Step 4: Right-click on the “Xerox printer”.

Step 5: From the list select “Printer properties

Step 6: Tap on the “Configure Port” option.

Step 7: Check if there is any checkmark on the “SNMP status enabled

Step 8: If there is any checkmark then uncheck it.

Step 9: Press “OK” to make the changes.

Step 10: Restart the device.

Method 8: Clear pending documents

Step 1: Go to the “Start” button.

Step 2: Find the “control panel

Step 3: Under “Control panel” search for “Devices and printers

Step 4: Tap on “Devices and printers”.

Step 5: Under the printers section, Right-click on the Xerox printer.

Step 6: From the options select “See what’s printing”.

Step 7: Click on the “Printer” bar and select “Open as Administrator

Step 8: Now, tap on the “Printer” bar and opt “Cancel all documents”.

Step 9: Click “Yes” on the confirmation message.


There could be several reasons responsible to bring the printer offline. If you also receive a Xerox printer offline error then you have to figure out the exact problem which causes the printer offline and the best solution to fix that error. You can try the steps mentioned above to bring it back online.

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