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Fix Offline Printer


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HP Envy 7858 Offline

Why HP Envy 7858 offline and how to bring it back online?

STEPS: Fix Printer Offline To Online

HP Envy 7858 offline: If the printer is not communicating to the device, then the “Hp envy photo 7858” offline error displays. It is amongst the most common errors. If you are facing this issue then you are in right place. Read the article below and follow the steps to bring your printer back online

Hp envy photo 7858 troubleshooting steps.

These are some basic steps that you should perform before moving further. Sometimes by following these steps your issue will be solved and if not then follow the instructions given below.

Step 1: Check printers’ power

Firstly, make sure that the printer is powered on and no warning lights were blinking. If the is no lights blinking that means that there is no hardware issue. Check whether the printer is getting enough power. Switch off the power button disconnect the power cords and then reconnect them. Power on the printer.

Also read:- HP Envy 5660 Printer says Offline

Step 2: Check the physical printer issue.

Most printers have amber light which shows hardware errors. Hardware problems are cartridge jam, paper jam, insufficient ink, printer out of paper, etc. If there is any issue related to this hardware problem then the amber light starts blinking check that.

Step 3: Check Connectivity

You can connect the printer to the device through USB cables or through Wi-fi. If it is connected through a USB cable then check both the ends i.e., printer side and computer side. Unplug both the ends and then insert it again, if it doesn’t work then try those USB cables in different ports.

If it is connected through wi-fi then find out the IP address and try to reconnect it.

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Solutions to fix hp envy photo 7858 not printing error

There are various reasons why bring “hp envy photo 7858 offline” to bring it back online you have to follow some steps.

Solution 1: Run the Troubleshooter

In windows 10 and 11 there is a number of troubleshooters which aims to detect and resolve the issue automatically. You have to run a printer troubleshooter to fix the printer offline issue. It encounters the problem and tells you the steps you have to follow to solve this issue.

How to run a troubleshooter?

Step 1: Click on the “Start” button.

Step 2: Click on the “Settings” option.

Step 3: Tap on the “Devices” icon.

Step 4: From the options click on the “Printers and scanners” option.

Step 5: From the right menu search for “Run the troubleshooter

Step 6: Click on the “Run the troubleshooter” option.

It will detect the issue and tell you the steps you have to follow to bring the “hp envy photo 7858” back online.

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Solution 2: Clear printing queue.

A blocked printing queue can also cause the “hp envy 7858 offline” error. This is due to failed printing jobs stuck in the printing queue. To fix this you have to clear this blocked printing queue and for that, you have to follow some steps.

How to clear the printing queue?

Step 1: Navigate to the “Control panel” through the start button.

Step 2: Click on the “Control panel

Step 3: From the options click on the “Devices and printer” option.

Step 4: Right-tap on the “Hp printer” from the list of printers.

Step 5: From the menu press on “See what’s printing”.

Step 6: Press on the “Printer” from the top.

Step 7: Tap on “Open as administrator

Step 8: Again, press on “Printer” from the top

Step 9: Select “Cancel all documents”.

Step 10: Press “OK” on the confirmation message.

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Solution 3: Set Hp printer as the default

Windows naturally select the last printer you used as default if you have not selected any printer as default. If you have not selected your hp printer as default then it won’t take any printing jobs. So you have to set the printer as default to bring “HP Envy 7858 offline back online.

How to set it as default?

Step 1: Click on the “Start” icon.

Step 2: Search for “Control panel”.

Step 3: From the “control panel” click on the “Devices and printer” option.

Step 4: Right-tap on the “Hp printer” from the list of printers.

Step 5: From the menu, click on “Set printer as default”.

Step 6: Press “OK” on the confirmation message.

Step 7: Check for the tick mark on the “Hp printer”, this means that the printer is successfully set as default.

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Solution 4: Uncheck “Use printer offline” mode.

At times “Use printer offline” icon has been selected and due to that “Hp envy 7858 offline”. You just have to check if it is selected or not. This can be elected accidentally or sometimes the system automatically selected it.

How to disable the “Use printer offline” status?

Step 1: Click on the “Start” icon.

Step 2: Search for “Control panel”.

Step 3: From the “control panel” click on the “Devices and printer” option.

Step 4: Right-tap on the “Hp printer” from the list of printers.

Step 5: From the menu press on “See what’s printing”.

Step 6: Press on the “Printer” from the top.

Step 7: Click on the “Use printer offline” and “pause printing”.

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Solution 5: Clear and restart printer spooler service.

A print spooler is a service that manages the printing commands given through the device. Restarting the printer spooler service can get the printer back online.

How to restart the printer spooler service?

Step 1: Go to windows “Taskbar”.

Step 2: Search for “Run”.

Step 3: Type “Services.msc”.

Step 4: Search for the “Print spooler”.

Step 5: Right-click on the “Print spooler” and select “Stop”.

Step 6: Type “C:\Windows\System32\Spool\Printer” under Windows File Explorer”.

Step 7: Press “OK” to proceed.

Step 8: Delete all the files from the printer folder.

Step 9: Open the print spooler again.

Step 10: Right-click on the “Print spooler” and press “Start”.

Step 11: Restart the device.

Solution 6: Remove and reinstall the printer.

If nothing works then simply reinstall the printer from the list and then re-add it. Sometimes by doing this “Hp printer offline” issue will be solved.

Also worth your time:- HP Envy 5665 connectionless

How to remove the printer?

Step 1: Click on the “Start” icon.

Step 2: Search for “Control panel”.
Step 3: From the “control panel” click on the “Devices and printer” option.
Step 4: Click on the “Hp printer” from the list of printers.
Step 5: Click on the “Remove printer” option.
Step 6: Press “ok” to confirm.

How to add a printer?

Step 1: Navigate to the “Device and printer” option.
Step 2: Open “Device and printer”.
Step 3: Click on the “Add a printer or scanner” option.
Step 4: From the list of the printers click on the “Hp printer
Step 5: Click on “Add device”.

Windows Related Help:

How to Fix HP Envy 7858 Printer Offline on Windows 10, 8, 7
How to Fix Issue HP Envy 7858 Printer Status Error on Windows Computers
How to Get HP Envy 7858 Printer Offline to Online on Windows 10

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