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HP Envy 5000 Printer Offline

HP Envy 5000 Printer Offline

HP Envy 5000 Printer Offline: The HP Envy 5000 series provides its users with a great interface, screen, and printing experience. In the passage of time, the users face the HP Envy 5000 Offline issue. When the printer shows the error message, they usually stop functioning or are not able to print.

HP Envy 5000 Printer offline
HP Envy 5000 Printer offline

Though the issue is not of much concern, the users shall know the tips and tricks to resolve the HP Envy 5000 printer offline error. There are numerous reasons for your printer to show the “HP Envy 5000 series offline” error.

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Reasons for the HP Envy 5000 Printer Offline Error

There are various reasons why your printer shows the HP Envy 5000 series offline error. We have listed numerous reasons, you can glance at, that cause your printer goes offline:

Reason 1:  Connection Issue

 The HP Envy 5000 offline error can be caused by your printer because of connection issues. The users need to ensure that the printers are well connected to the ports and that the wires are all well connected.

Reason 2: Hardware

 The users shall make sure that the printer hardware is all proper and in place. The shortage of ink in the cartridge or the jammed paper in the printing tray can be the reasons that your HP Envy 5000 says offline.

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Reason 3: Paper Jam

The papers should be well in place and the printing tray shall also be lodged properly to avoid the paper jams due to which HP Envy series showing offline error.

Reason 4: Internet Connectivity

 This is also another reason for your printer going offline. The users need to check that the printer is connected to a stable internet connection for the smooth functioning of the printer.

Reason 5: Antivirus software

 The users need to make sure that the antivirus software that they have installed for the viruses doesn’t cause the HP Envy 5000 offline problem by interfering and restricting the smooth functioning of the printer.

Reason 6: Updates

 The user shall ensure that they regularly update the software on their device which enable the proper working of the printer.

Reason 7: Printer Driver

 The users shall have installed the recent and the applicable versions of the printer driver software of the Hp Envy 5000 to avoid glitches. They can download the printer driver from the official website of HP.

How to get HP Envy 5000 printer online?

We have mentioned above the various reasons that can cause the HP Envy 5000 printer offline error. The users can try to resolve the above-mentioned error by fixing the HP Envy 5000 Printer Offline Error.

Fix HP Envy 5000 Offline on Windows

The users can implement the following solutions to resolve the problem of HP Envy 5000 Offline error.

Method 1: Default Printer Settings

The users shall ensure that their HP printer is set as the default printer for printing the documents. IF the printer is not set as the default printer, then the device can pass the printing command to any other printer causing the error.

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Windows 10

The users can implement the following steps for fixing the issue of HP Envy 5000 Offline on Windows 10:

  • Find the Windows for the device and then select the Printers and Scanners from the list displayed.
  • Uncheck “Let windows manage my default printer” settings if already checked.
  • Now choose your HP printer from the displayed list of printers and click on “Manage”.
  • If there are multiple names displayed then you can choose the printer having the idle or offline status.
  • Under the Manage settings, select the “set as default” option.
  • Therefore, you can try to print the documents to see whether the HP Envy 5000 Offline error is resolved or not.
Windows 7 or 8

Here is the procedure for fixing the HP Envy 5000 printer offline error.

  • Similar to Windows 10, find the windows for the device and click on the Device and Printer option from the displayed list.
  • Uncheck “Let windows manage my default printer” settings if already checked.
  • Right-click the active HP printer and choose the “Set as the Default Printer” option.
  • Now, you can try printing something to make sure that your HP Envy 5000 printer offline problem still exists or not.

Note: – The readers can refer to the mentioned link to resolve the issue of the HP Envy 6200 Printer Offline.

Method 2: Check Printer Status

The users shall check the printer status for the proper working of the printer. The users shall implement the following steps:

  • If the printer uses the WSD port then the users must check the status of the Windows Function Discovery Services.
  • The users can add the TCP/IP port if required.
  • Search Windows for the Control Panel and launch the window. Press the view devices and printers option for opening the Devices and Printers window.
  • Right click on your HP printer and choose the printer properties option.
  • Now, press the Ports Tab. Here the users can see whether your printer makes use of the WSD port or not.
  • If your printer does not use the WSD port then the users can skip to the next solution. IF the printer uses the WSD port, the users can then implement the following instructions:
  • Open Windows and search for “services” and check the list of services.
  • Find the Function Discovery Provider Host and Function Discovery Resource Publication by scrolling down the displayed list.
  • Here, you can check the Status and the startup column types.
  • Now, go back to the Devices and Printers window and press the F5 key.
  • From here, you can print the Network Configuration Report from the printer setting or wireless menu.
  • Right click your HP printer and choose the Ports tab from under the Printer properties and then continue by pressing the Add port option.
  • Sum up the process by selecting the Standard TCP/IP port and pressing the new port option.

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Method 3: Examine the Connectivity

The users must make sure that the printer has a well-established and stable connection that may be wired or an internet connection.

The users can execute the following steps for resolving the issue of the HP Envy 5000 Printer Offline:

  • Download or update to the latest version of the HP Printer and Scan Doctor services.
  • Run the HPPSdr.exe file from the downloaded folder on your device.
  • After the launch of the HP Print and Scan Doctor, press the start button and select your printer.
  • If you are unable to find your printer, then you can turn it on and off and further click the retry option.
  • In case of any connection problem, the users can follow the displayed on-screen instructions on the HP Print and Scan Doctor.
  • Update the printer when the screen prompts the printer update option.
  • Set your HP printer as the default printer for printing.
  • Further, try to print something. If the HP envy 5000 printer offline error still persists then follow the next step.
  • Use the instructions and add a new port with the help of the information provided in the Network Configuration Report.

Note: – The readers can refer to the mentioned link to resolve the issue of the HP Envy 7100 Offline.

Fix HP Envy 5000 Offline on MAC

The users can fix the HP Envy 5000 printer offline error by resetting the printer. Wait for a few seconds to check for the connection settings, if the HP Envy 5000 series Offline error is displayed.

The users can execute the following steps to resolve the HP Envy 5000 Offline error on Mac:

  • There should be a stable connection for the printer to work properly. The printer shall be connected in such a manner so that it receives an adequate power supply from the outlet.
  • Search Print and select the Printers and Scanners option from the displayed list.
  • Find your printer and check your HP printer as the default printer.
  • You can stop the troubleshooting process if the above steps help to resolve the HP Envy 5000 Printer offline error. Or else you can continue following the below steps.
  • Select the HP printer and delete the available printer queue and press “Minus”.
  • Affix your printer by selecting the Add button.
  • Press the Print Using option and choose your HP printer.
  • Reset the printer settings by right-clicking the gap and pressing the “Reset” option in the authentication window.
  • After resetting the settings, re-add your printer and therefore you are ready to print again.

Also read:- XEROX PRINTER NOT RESPONDING

Conclusion

In this article “HP Envy 5000 Printer Offline” we have tried to mention all the possible solutions to resolve the issue. We have mentioned various reasons that can cause your HP Envy 5000 series to show offline error.

We have also mentioned all the possible solutions which can help the users to resolve the HP Envy 5000 printer offline error. The step-by-step process for both Windows and Mac is mentioned in the article.

We hope that the readers will find the article useful and that they will be able to resolve the HP Envy 5000 offline error.

The readers can also refer to the below links for solutions to the below-mentioned errors and follow the step to step process of the following:

HP Envy 5055 says Offline

HP Envy 7155 Offline

HP Envy 5500 Offline

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