Why Canon mg2500 printer offline| How to solve?

How to fix canon mg2500 printer offline

Canon mg2500 printer offline: Canon printers were known for their perfect printing but sometimes while giving printing commands it will show an error that “canon mg2500 offline”. This issue is amongst the most common and the most frustrating issues that you face in your daily life.

We have mentioned the reasons why your Canon mg2500 printer is offline and how to bring it online. Let’s start with the reasons.

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Reasons why Canon mg2500 not printing?

There could be several reasons why your Canon mg2500 is offline. We have listed some reasons.

• Connectivity issue: At times the printer is not properly connected to the device that’s why the “Canon mg2500 printer offline” error shows. If the device is connected with the cables, then check that the cables were properly working or not, is there any breakage in the cable or if there might be an error in the port.
  If it is connected by Wi-fi then check it is properly connected or not, you can also connect it with cables and check if it is working or not.

• Printer not getting adequate power supply: Sometimes the printer is not getting the adequate power supply that is needed to run so due to that “Canon mg2500 not printing” error is displayed on the screen. So, it is advised to check the socket whether it is working or not.
  Installation Error: If you are using the printer for the first time and it is not displayed in the “Printer and devices” tab, then it might be an installation error.
  Reinstalling the printer can solve the issue. In the case of USB, printers you have to insert a USB in the port but in the case of a wireless printer, you can select “Add a device”.

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• Corrupted or Outdated driver: outdated, incompatible, or corrupted drivers can cause the printer offline, to fic the error you have to update it. You can update the drivers through the manufacturer’s official website.
  You have changed the router password: Maybe you have changed the router password and you forget to update it on the Mac. This can also make your printer goes offline.
• Too many commands: Sometimes you have given a lot of printing commands and the “print queue” is full of commands. For this, you just have to clear the printing queue.
  Just click on “cancel all documents” and restart the device.
• Printer not set as default: When more than one printer is connected to the Mac, then it will make it difficult to set one printer as default and due to that it shows an offline error.
  To resolve the error you have to set your “Canon printer” as default.

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How to solve the canon mg2500 printer offline mac issue?

Check cable connection or physical connection.

Before moving further just check if the printer has been turned on properly. Check whether both the ends of the USB have been inserted properly and if you have a wireless printer then check internet connectivity or it is connected to the router properly.

Try to use the cable in different ports to make sure that the fault is not in the cables and if there is a wireless connection then try to attach it with a cable to ensure that the printer is working.

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Reset Printing System

Sometimes just by simply resetting the printing system, you can easily solve the “Canon mg2500 printer offline” issue. To reset the printing system, you have to follow some steps.

• Go to the “Apple menu” and
• Click on “System Preferences”.
• Go to the “printer and scanner” icon.
• Right-click on the “list of devices” displayed on the left.
• Click on “Reset printing system”.
• Click on “Reset” when notified to confirm that you actually want to reset the entire printing system.
• You have to enter the “Password” of the “administrative account” if prompted.
• Press “OK” to confirm. (When the reset process is completed, the printers and scanners list will be clear. You have to re-add the printers.
• Click on the “Add Button” i.e., “+”.

How to Fix Issue Canon Printer says Offline on Mac OS

Check printer status

It can happen that the “Canon printer” status is set to “Pause” due to this the Canon mg2500 printer is offline. The reasons could be anything like the printer is out of paper, went to sleep, Document corruption, etc.

Steps to check printer status and resume printer.

• Select the “Canon printer” icon.
• Click on the “Open Print Queue” option.
• Click on printer status at the top of the menu bar.
• Press on the “Resume printer” option.
• Now try print documents.

By following these steps, you will bring your “canon 2500 printer” back online.

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Delete printing Commands

Sometimes by deleting old printing commands you can bring your “Canon mg2500” online. So, delete the old commands and try to bring your printer online.

• Go to “Apple menu”
• Click on “System preference”.
• Select the “printer and scanner” icon.
• Now select your “Canon printer” icon.
• Click on “Open print queue”.
• Remove the printing job after the selection.

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Check whether the printer is set as default

When more than one printer is connected to the Mac, then it will make it difficult to set one printer as default and that is the reason why “Canon mg 2500 offline” shows on Mac. So to bring the printer online you have to set it as default.

Follow these steps to set the printer as default.

• On the Mac, Choose “apple menu”.
• Go to the “System preferences”.
• Then click on the “Printers and scanners” option.
• Click on the Pop-up menu next to the “Default printer” option, and select the option.
• If you want the set “Canon mg2500 printer” to be always set as the default printer, then select that printer.

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Remove and Re-add the Canon printer.

If the issue of “canon mg2500 printer offline mac” has not been solved by setting the printer as default then move to the next step i.e., to remove and re-add the canon printer on the Mac.

How to Remove and Re-add printer?

• On the Mac, Choose “apple menu”.
• Go to the “System preferences”.
• Then Press on the “Printers and scanners” option.
• Select the “Canon printer” icon.
• At the bottom of the list click on the “– “option to remove it.
• Wait for 5 to 10 seconds and click on the “+” icon.
• By doing this your canon printer will be connected to the Mac.
• Now try to give printing commands.

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Update Canon printer driver

To secure the smooth functioning of the canon printer, you have to update the driver systematically. It can help you to remove the “Canon mg2500printer offline” issue and bring it back online. You can update the drivers through three options.

We have mentioned the three options with their steps.

Update through Apple Software

• Firstly, connect the printer to Mac through cable, wireless connection, or WPS mode – push the button or PIN.
• Go to the “Apple icon” on the left top corner.
• Click on “System preferences”.
• Now go to the Software update icon.
• Check the printer’s name in the list.
• Click on the “Update button” to update the printer drivers.
• If the printer’s name is not in the list of updates, then proceed to the next method.

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Visiting the manufacturer’s Website.

• Go to the manufacturer’s website and search for “driver and software”.
• Download the file on the Mac (Do not use driver installation CD).
• After downloading the files, run the Autorun.dmg file.
• Follow the steps displayed on the screen.
• Complete the update process.

Uninstall and reinstall the printer drivers

• Go to the “Apple icon” on the left top corner.
• Click on “System preferences”.
• Then press on the “Printers and scanners” option.
• Select the “Canon printer” icon.
• Remove the printer from the device.
• Go to the manufacturer’s website and reinstall the “drivers and software”.

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