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HP Officejet Pro 8620 Printer Offline
By Roger Mick November 17, 2021 0 Comments
HP Officejet Pro 8620 printer offline
STEPS: Fix Printer Offline To Online
hp Officejet pro 8620 printer offline: If you are facing a situation in which your hp 8620 printer shows an offline error while printing then this article will get to know why this error displays and how can you get rid of this issue.
Sometimes this is due to some simple reasons like paper jamming error, USB not connected properly, etc. So follow the steps and bring the printer back online.
Why did the hp Officejet pro 8620 offline error occur?
Hp 8620 offline error sometimes appears when you give printing commands on your computer or any device and it shows the printer to be offline. It doesn’t mean that there is any physical damage to the printer.
The printer is actually ready to use but this happens because of the communication issue between the printer and the device.
To fix the error we first know we must identify the issue. Perform these basic troubleshooting steps to solve the issue and if the issue is still not solved then we proceed to the main steps. Sometimes, we can bring “hp Officejet pro 8620 unavailable” back online by following these basic steps.
Fix – 1 Physically check the printer and the cable connections
Step 1: Check both the ends of the USB cable and whether they were inserted properly or not. If the printer has networks, check the proper inclusion of Ethernet cables.
Step 2: If the printer has a wireless connection, then check the internet connection and if the printer is connected to the router.
Step 3: If the printer is connected through the cables, then try to insert the cables in different other sockets of the device.
Step 4: If you can’t figure it out then make sure that there is no fault in the cables and make sure you have to in another USB cable in the ports.
Fix – 2 Restart the printer
Step 1: Turn off the printer and disconnect the power cables from the printer for 30 to 40 seconds.
Step 2: Reconnect the power cables and turn on the printer.
Step 3: While you press the resume button for 10 – 15 seconds the attention light turns on.
Step 4: Turn out the resume button, and it will start the printer.
Step 5: Try to give any printing command just to check if the hp Officejet pro 8620 printer offline issue is resolved or not.