Find Your Software and Drivers
Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions





How does We use product data collected with this service?

Support for Offline Printer


Example: "Envy 5055"





HP Officejet Pro 8620 Printer Offline

HP Officejet Pro 8620 printer offline

hp Officejet pro 8620 printer offline: If you are facing a situation in which your hp 8620 printer shows an offline error while printing then this article will get to know why this error displays and how can you get rid of this issue.

Sometimes this is due to some simple reasons like paper jamming error, USB not connected properly, etc. So follow the steps and bring the printer back online.

HP Officejet Pro 8620 is offline
HP Officejet Pro 8620 printer offline

Why did the hp Officejet pro 8620 offline error occur?

Hp 8620 offline error sometimes appears when you give printing commands on your computer or any device and it shows the printer to be offline. It doesn’t mean that there is any physical damage to the printer. The printer is actually ready to use but this happens because of the communication issue between the printer and the device.

NOTE:- If you are searching for a solution to fix hp Officejet pro 8620 offline, just click and follow the step to get back online.

hp Officejet pro 8620 troubleshooting steps

To fix the error we first know we must identify the issue. Perform these basic troubleshooting steps to solve the issue and if the issue is still not solved then we proceed to the main steps. Sometimes, we can bring “hp Officejet pro 8620 printer offline” back online by following these basic steps.

Fix – 1 Physically check the printer and the cable connections

Step 1: Check both the ends of the USB cable and whether they were inserted properly or not. If the printer has networks, check the proper inclusion of Ethernet cables.

Step 2: If the printer has a wireless connection, then check the internet connection and if the printer is connected to the router.

Step 3: If the printer is connected through the cables, then try to insert the cables in different other sockets of the device.

Step 4: If you can’t figure it out then make sure that there is no fault in the cables and make sure you have to in another USB cable in the ports.

Fix – 2 Restart the printer

Step 1: Turn off the printer and disconnect the power cables from the printer for 30 to 40 seconds.

Step 2: Reconnect the power cables and turn on the printer.

Step 3: While you press the resume button for 10 – 15 seconds the attention light turns on.

Step 4: Turn out the resume button, and it will start the printer.

Step 5: Try to give any printing command just to check if the hp Officejet pro 8620 printer offline issue is resolved or not.

How to fix the hp Officejet pro 8620 offline issue?

Fix – 1 Manually set the “hp 8620 printer” online

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Control Panel” from there.

Step 3: From the “Control panel” opt for the “Device and Printers” option to proceed.

Step 4: Search for the “hp 8620 printer” option from the list.

Step 5: Right-tap on the “hp 8620 printer” option.

Step 6: Press on the “See what’s printing” option and then search for the “printer” option from the top.

Step 7: And then the drop-down displays, tap on the “Use printer offline” option.

Fix – 2: Cancel all pending commands

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Control Panel” from there.

Step 3: From the “Control panel” opt for the “Device and Printers” option to proceed.

Step 4: Search for the “hp 8620 printer” option from the list.

Step 5: Right-tap on the “hp 8620 printer” option.

Step 6: Press on the “See what’s printing” option and then search for the “printer” option from the top.

Step 7: And then the drop-down displays, tap on the “Cancel all documents” option.

Step 8: Choose “Yes” to confirm the action.

Step 9: Try to give any printing command just to check if the hp Officejet pro 8620 printer offline issue is resolved or not.

NOTE:- If you are looking for a repair hp officejet pro 6978 printer offline, just click and follow the steps to re-connect.

Fix – 3 Reinstall the “hp 8620 printer”.

How to remove the printer?

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Settings” from there.

Step 3: From the “Settings” choose “Device” to proceed.

Step 4: Go for “Printers and scanners” from the left.

Step 5: From the “Printers and scanners” list, click on the “hp 8620 printer”.

Step 6: Select the “Remove device” option.

Step 7: Choose “Yes” to confirm the action.

How to reinstall the printer?

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Control Panel” from there.

Step 3: From the “Control panel” opt for the “Device and Printers” option to proceed.

Step 4: Search for the “Add a printer” option from the top. It will start searching for printers.

Step 5: From the options select the “hp 8620 printer” option.

Step 6: Click on “Add device”.

NOTE: If you’re looking for a way to get back online hp officejet pro 6830, just click and follow the steps to get back online.

Fix – 4: Set “hp 8620 printer” as the default

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Control Panel” from there.

Step 3: From the “Control panel” opt for the “Device and Printers” option to proceed.

Step 4: Search for the “hp 8620 printer” option from the list.

Step 5: Right-tap on the “hp 8620 printer” option.

Step 6: Select the “Set as default” option and

Step 7: Check for a green tick mark on the “hp 8620 printer” option. This means the printer is set as default.

NOTE:– If you are looking for a repair hp officejet 200 offline, just click and follow the steps to re-connect.

Fix – 5 Run printer Troubleshooter

Step 1: Press the “Start” button from the left on the bottom.

Step 2: Choose “Settings” from there.

Step 3: From the “Settings” choose “Device” to proceed.

Step 4: Select the “Printers and scanners” option from the left panel.

Step 5: From the “Printers and scanners” list, click on the “hp 8620 printer”.

Step 6: From the left, choose the “Run the troubleshooter” option.

Step 7: It will detect the issue and tell you the steps that you have to follow to get rid of the “hp Officejet pro 8620 printer offline” error.

NOTE: If you’re looking for a way to get back online hp 5740 printer offline, just click and follow the steps to get back online.

Related search

« »