Find Your Software and Drivers
Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions





How does We use product data collected with this service?

Support for Offline Printer


Example: "Envy 5055"





Resolve HP OfficeJet Pro 6970 Offline Error

HP OfficeJet Pro 6970 Offline

HP 6970 Printer Offline: HP has always been known for delivering innovative printers. It always offers its users a cost-saving printing and easy handling. But the printers can often cause the users trouble by going offline time and again.

HP OfficeJet Pro 6970 Offline
HP OfficeJet Pro 6970 Offline

When the device is not used for a longer duration of time then the printer enters the offline stage and displays the HP OfficeJet Pro 6970 offline error. Bringing the printer back online is a difficult task for users with a non-tech background. But they need not worry about the fixation of the HP 6970 offline error.

The users can refer to this article and follow the below procedures to fix the HP 6970 printer offline error displayed by your printer.

Why is my HP OfficeJet Pro 6970 Offline?

The answer to the question “Why is my HP OfficeJet Pro 6970 Offline?” lies here. Though the Hp Officejet Pro 6970 is an excellent printer, being an electronic gadget the printer can face some technical issues.

Before fixing the issue the users need to identify the root cause of the HP OfficeJet 6970 offline error. There can be numerous reasons for the printer to go offline. We have mentioned below some of the key reasons that can cause the error:

Reason 1: Hardware/Software

The hardware or the software can cause the issue. The outdated or older version of the printer can be the cause for the HP Officejet Pro 6970 showing offline.

This causes a communication gap between the printer and the device which results in a long printing queue breaking the smooth functioning of the printer.

Reason 2: Connectivity

An unstable connection between the printer and the device can cause the HP OfficeJet Pro 6970 Offline error. The users shall enable a stable connection in order to carry a smooth functioning.

The wires and cables shall all be connected in a proper manner so that the error can be fixed. For the wireless connections, both the device and the printer shall come under the range of the same network.

Reason 3: Print Spooler

A slower print spooler service can be the cause of the HP 6970 Offline error. The spooler services shall be restarted in order to fix the offline error and bring back your printer online.

Reason 4: Printer Driver

The HP 6970 printer offline error can be caused by the printer when the printer driver gets out of date or is not updated from time to time for a better version. The users need to install the correct and updated version of the printer driver to overcome the issue.

Reason 5: Printer Settings

The incorrect or by default printer settings can be the cause of the HP OfficeJet Pro 6970 printer offline error. The users need to set their HP printer as the default printer to solve the offline problem and bring back their printer online.

How do I get my HP OfficeJet Pro 6970 back Online?

The question “How do I get my HP OfficeJet Pro 6970 back Online?” becomes a problem for users with a non-tech background. The users need not worry. We have come up with solutions that would help you resolve the HP 6970 offline error.

Below listed are some troubleshooting steps that would help the users to solve the offline issue and bring it back online:

  • Initially start with turning on the device connected with your HP printer.
  • Visit the Start Menu and navigate to the Devices and Printers option.
  • Further, select the Printer offline option by clicking the HP OfficeJet pro 6970 printers.
  • Once you are able to see the HP 6970 printer offline status, select the status and press the Printer option.
  • Finally, reset the “Offline Printer Status” option and you’re ready to print again.

How to get HP OfficeJet Pro 6970 Online?

We have mentioned below some solutions as the answer to the question “How to get HP OfficeJet Pro 6970 Online?”. The users can follow these troubleshooting methods to resolve the offline issue and bring their printer online again.

Method 1: Printer Troubleshooter

Troubleshooter is a program designed by a company to solve and eradicate technical errors with the printer. Therefore, to fix the technical glitches the users can run the troubleshooter.

The users can follow the below-mentioned steps and fix the HP 6970 offline error.

  • Turn on the device connected to your printer and navigate to the start button.
  • Enter cmd and open the Run Command Box.
  • Search for Troubleshooter in the search bar.
  • Now click the Troubleshooting option under the Hardware and Sound option.
  • Finally, click on the Use a printer option.

Method 2: Printer Driver

The old and outdated versions of the printer driver can cause the HP OfficeJet 6970 offline issue. The printer driver needs to update from time to time for the smooth functioning of the printer.

If the printer driver is corrupted then the printer shall often show the offline error. The users can follow the below procedure to install a correct and updated version of the printer:

  • Initially start by deleting the older version of the already installed printer driver.
  • Reboot your device and turn it on after a few seconds.
  • Now browse the official site of HP and enter the specific printer model, HP OfficeJet pro 6970 in the case.
  • Download the printer driver file.
  • Further, move to the folder where you saved the file.
  • Open the software and press the “scan now” option.
  • Press the option update given in front of the driver.
  • Turn off your HP OfficeJet Pro 6970 along with your device to which the computer is connected.
  • Further, disconnect all the USBs connected to the printer and the driver.
  • Wait for 10-15 seconds and then switch on the device and the printer.
  • You can now activate your wireless router and print something to check whether the HP OfficeJet Pro 6970 offline error is resolved or not.
  • If the issue is still not resolved, the users can try the other mentioned troubleshooting steps to fix the error.

Method 3: Power Cycle the Printer

The method mentioned involves the power cycling of the printer in order to bring it the offline status back online. The users can follow the below steps to implement the procedure:

  • Start the process by turning off the printer.
  • Also, disconnect all the cables and the wires attached to your HP printer including the power cord.
  • Wait for about 10 to 15 seconds.
  • In the waiting time, the users can ensure the good condition of the wires and also that they are not defective.
  • Now reconnect all the wires and cords to the printer again.
  • Turn on the printer and now you can try printing something to ensure whether the HP OfficeJet Pro 6970 offline error is installed or not.

Method 4: Default Printer Settings

The incorrect or the default settings can cause the printer to go offline. The users should ensure that the printer is set as the default printer in the settings for the printer to receive commands properly.

They can implement the follwing steps to set their printer as the default printer and to fic the HP OfficeJet Pro 6970 offline error:

  • Turn on the device connected to your printer.
  • Navigate to the control panel and select the Devices and Printer option.
  • Locate the name of your printer, HP OfficeJet Pro 6970 in this case.
  • Press the “Set as Default Printer” option.
  • In this manner, the printer will be set as the default printer in the settings and you can try printing something to make sure whether your HP 6970 offline error is resolved or not.

Troubleshooting Steps to fix the HP OfficeJet 6970 Offline Error.

If the printer is still not able to print anything after using all the methods mentioned above to resolve the HP 6970 Offline error, the users can try these troubleshooting steps to bring their HP printer back online:

The users need to keep a check on the printer tray to make sure that enough amount of and suitable sheets are available in the printer to print documents.

  • There shall be no paper stuck in the tray jamming the printing procedure.
  • If any paper is jammed or stuck in the tray, that shall be removed instantly for the printer to work efficiently.
  • The printer toner or ink shall not be empty for the printer to print smoothly.
  • If the ink is finished you can replace it with a new one and the printer would again start the printing process.
  • The users can go to the control panel and click the “Devices and Printers” option.
  • Browse to your HP OfficeJet Pro 6970 and right-click on it.
  • Now, press the “See what’s printing” and have an access printer menu.
  • Select the Open as Administrator and revisit the printer menu.
  • Select the “cancel all documents” and next try printing with the HP OfficeJet Pro 6970 printer.

Tips and Tricks to Resolve HP OfficeJet Pro 6970 Offline Error

The users can keep in mind certain tips and tricks to bring the HP 6970 offline to online. Mentioned below are some of the tips and tricks to be implemented:

  • Initially start trying by restarting your device. Turning off and then turning on the device allows the system to reboot the bugs and issues.
  • A proper and stable connection shall be established between the device and the printer. The connection can be checked by the light given at the back of the printer. A green light is the indication of a proper connection.
  • The network connection status shall also be rechecked. The HP 6970 printer offline error can be caused due to improper or weaker network connectivity. Therefore, network connectivity is also an important highlight to be noted.
  • The users shall make sure that the account they are using on the device shall have the manager print rights for smooth printing.
  • Last but not the least, the latest and the updated version of the printer driver shall be ensured. The drivers can easily be installed by visiting the official website of HP.

Conclusion

We have in the article “ Resolve HP OfficeJet Pro 6970 Offline Error” tried mentioning all the causes of the offline error. We have mentioned all the possible solutions, troubleshooting steps, and tips and tricks that can be used to resolve the HP 6970 offline error.

We hope this article helps you resolve the offline error and helps you bring back the printer to online status.

Note: The readers can also refer to the other articles mentioned below for different solutions:

How to get HP OfficeJet 3830 Online?

HP OfficeJet Pro 8710 says offline

HP 8720 Offline

HP 8600 printer is offline

« »